The Richmond Fellowship Scotland has been providing care and support services in Scotland since 1993. We are an independent registered charity we are one of the largest providers of adult community care services in Scotland. Our aim is to help people who require support to live a happy, safe and fulfilling life.

About the Service
We support around 2000 people across the whole of Scotland. Within the Glenrothes and North East Fife Service is the Fife Floating Support Service. This service provides Housing Support to people aged 16 years and over with Mental Health, Learning/ Physical  Disabilities, Elderly, drug and Alcohol Addictions who require short- term Support.

Support ranges from 1-20 hours a week and focuses on the practical issues involved in maintaining a person’s tenancy- assisting them with healthy living plans, budgeting, accessing professionals and exploring a range of community based activities.

The flexibility of fife floating support enables the service to offer a rapid response to people in crisis and provide support when it is most needed.

Service Arrangements
A key worker is allocated to each person and whenever possible these workers remain constant to ensure consistent approach to support.

Support plans are developed that reflect our commitment to person – centre planning and an inclusive approach to housing support. This approach has proven to be very successful and has helped people to move on with their lives without the need for social and health services intervention.

A review of services is conducted every 2 months and collated to give people we support and annual review of their services.

Who works at the service
Direct support is provided by Support staff  and the Senior Support Workers co- ordinate the service and supervise the staff. The Team manager, manages the whole of the service. Our team is dived to work in different geographical areas of fife, that cover North East Fife, Glenrothes and the  Kirkcaldy area.


Staff training
 Our staff are caring and competent and knowledgeable. We train our staff to make sure they can provide you with good quality care and support. Our staff are required to gain a qualification in care, usually an SVQ in Health and Social Care, level 2& 3.