1. Login to FORT and Select Points of Contact  from the main menu

2. Look under the Incoming Referrals section (about 1/2 down the page) and click "View" beside Incoming Referrals Awaiting Acceptance.

3. Select the referral you wish to view and by clicking unique reference number to drop down the details.

4. View the details and click the green "Accept Referral" button.


Please note:- Once a referral has been accepted it needs to be routed/assigned, to a member of staff (a Handler) to deal with (even if this is yourself).  Unless a referral is assigned to a Handler it looks to the referrer that the referral has not been dealt with.